Just visited the home site and saw that excavation was completed and footers were poured. Actually, our project manager, which has already changed once since the December meeting, let us know via email at the end of last week what the status was. This was greatly appreciated.
After a quick look, we realized that the back basement egress stairs were not positioned where we had agreed, and so we called the project manager. He checked, agreed, and moved the footers for the stairs to the correct location. We really appreciated how cooperative and helpful he was in making this happen. One thing I'm noticing about the Ryan project managers is that they they are genuine people who want to give customers the home they think they purchased and they don't mind taking as much time as necessary to talk things through. Well done!
Here's the view!
And another:
So far, I'd give Ryan a 9+ on their delivery. The people make all the difference. It's been great working with all of them so far.
Next comes the foundation. Stay tuned!
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