March 18 - Tilework Surprise
This Saturday we went by the house, which is looking great. Saturdays are clearly workdays for many different crews, including drywallers, painters, cabinet installers, electrical component installers, and masons.
The more we see the more I realize how many moving parts there are in a home like this. Just when it looks like things are almost done, it seems there is something new going on that I didn't think of.
Anyway, one of the things that was getting installed over the weekend is the tiling in the bathrooms. Lets start with the master. We got some awesome slate tile for the floor in the master, with a granite countertop and white subway tile for the spa-tub and two person shower. We also got a tiled floor on the shower rather than a plastic (ish) one piece floor. I have to say it really looks awesome! The design of the bathroom was a little non-specific when we selected the upgrade option, but now I'm really glad we got it!
The other three full baths had a surprise for us. As I mentioned in an earlier post, Ryan didn't offer any options where we could get a shower instead of a tub in any of the other baths, so they all have the same layout - sink, tub, toilet. We selected the exact same tile/cabinet for each. We chose a coffee-colored cabinet, with a standard white, one piece top, and a sand-colored 12x12 tile floor. So far so good, that's exactly what we got. However, for the batch tile, we thought we selected a brown 12x12 tile with a multi-colored brown horizontal accent strip about 18 inches below the top of the tile.
However, what we saw was 6x6 white tiles with the multi-colored brown accent strip. The combination looks kind of, well, ugly. Here's a photo:
So, we went back to our spec sheet and, sure enough, the sheet specified exactly what we saw. Of course, we were pretty surprised at this, since it's not what we thought we specified. We know that we should have caught it when we inspected the sheet. The problem is that the spec sheet has so many details and acronyms, it was really hard to notice the mistake.
At this point, we've notified the builder about the issue, and they've notified the interior design contractor about the issue. We're not sure what is going to happen next. However, I have to say that the Ryan team has been very responsive in jumping on the situation. I'll update this post when we have a resolution.

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